Responsible Gaming
at ti444

1 Our Commitment to Safe Play

ti444 believes that gaming should be an enjoyable, recreational activity — never a source of financial stress, emotional harm or personal hardship. As Bangladesh's trusted online gaming platform, we take our responsibility to players seriously and have built a comprehensive framework of tools, policies and support structures to promote healthy gaming habits.

Responsible gaming at ti444 is not an afterthought — it is woven into the architecture of the platform. From the moment you register an account, you have immediate access to deposit limits, session time trackers, self-exclusion options and a direct line to our support team. These tools are free to use, require no justification and are always available from your account dashboard.

We actively monitor gameplay patterns for signs of potentially harmful behaviour. Where our systems flag a concern, a member of our player protection team may reach out proactively to check in and offer guidance. This outreach is a service, not a penalty — our goal is to help you stay in control before a problem develops.

ti444 also trains all customer support staff in responsible gaming best practices so that every team member who interacts with players is equipped to recognise warning signs and respond with empathy, discretion and practical assistance.

2 Age Restriction — 18+ Only

ti444 is strictly an adult platform. Access to real-money gaming, sports betting and casino games is permitted only for players who are 18 years of age or older. This is a non-negotiable requirement and applies to all players regardless of location within Bangladesh.

During the account registration process, every player is required to confirm that they are aged 18 or above. Before any withdrawal is processed, ti444 completes a Know Your Customer (KYC) identity verification check that confirms the player's date of birth against a government-issued identity document such as a National Identity Card (NID) or passport.

If at any point ti444 has reason to believe that a registered account belongs to a person under the age of 18, that account will be suspended immediately pending investigation. Any funds deposited to a minor's account will be returned to the original payment source (bKash, Nagad, Rocket, Upay or bank account) and no winnings will be paid out.

If you are a parent or guardian and believe a person under 18 in your household has registered on ti444, please contact [email protected] immediately. Include as much detail as possible and our team will investigate and close the account within 24 hours of a verified report.

3 Recognising Problem Gambling

Problem gambling can develop gradually and may be difficult to recognise in yourself or in someone close to you. ti444 encourages all players to stay informed about the warning signs so that help can be sought early — before gambling causes serious harm.

Problem gambling is characterised by a loss of control over the urge to gamble, regardless of the consequences. It is not defined by the amount of money wagered or the frequency of play, but by the impact that gambling has on a person's life, finances and relationships.

Common warning signs include:

• Spending more money on gambling than you can afford to lose.
• Chasing losses — continuing to gamble in an attempt to win back money already lost.
• Neglecting work, family, study or social responsibilities because of gambling.
• Borrowing money, selling belongings or taking loans to fund gambling activity.
• Feeling anxious, irritable or restless when not gambling or when attempting to cut down.
• Lying to friends, family or colleagues about the amount of time or money spent on gambling.
• Using gambling as a way to escape stress, depression, boredom or personal problems.
• Repeatedly trying to stop or reduce gambling but being unable to do so.
• Thinking about gambling constantly — planning the next session, replaying past sessions.

If you recognise three or more of these signs in your own behaviour, we strongly encourage you to take a break, use the self-assessment checklist in the next section, and contact ti444 support or an external counselling service for guidance.

5 Responsible Gaming Tools

ti444 provides every registered player with a set of built-in responsible gaming tools accessible directly from the account dashboard under the "Responsible Gaming" settings tab. All tools are free to use and take effect immediately unless a cooling-off period applies (as noted below).

6 Self-Exclusion at ti444

Self-exclusion is the most powerful responsible gaming tool available on the ti444 platform. When you activate self-exclusion, your account is immediately suspended and you will be unable to log in, deposit, place bets or access any real-money feature of the Platform for the duration you select.

Available self-exclusion periods:

• 1 Week: A short cooling-off period for players who feel they need a brief break from the platform.
• 1 Month: A medium-term break suitable for players who want time to reflect on their gaming habits.
• 6 Months: An extended exclusion for players who have identified a pattern of harmful play.
• 1 Year: A long-term exclusion for players who need a substantial period away from gambling.
• Permanent: A permanent and irrevocable exclusion. Once activated, the account cannot be reopened under any circumstances. Players who wish to gamble again must register a new account and agree to a mandatory 7-day waiting period and re-verification process.

How to activate self-exclusion: Log in to your ti444 account, navigate to Account Settings → Responsible Gaming → Self-Exclusion, select your preferred period and confirm. Self-exclusion takes effect within minutes. You may also request self-exclusion by contacting [email protected] directly — our team will process the request immediately.

During self-exclusion: You will not receive any promotional emails, bonus offers or marketing communications from ti444. Any pending withdrawals at the time of self-exclusion will be processed to your registered payment method (bKash, Nagad, Rocket or bank account) within the standard processing timeframe.

7 Deposit and Spending Limits

Setting a deposit limit is one of the simplest and most effective ways to keep your gambling within a budget you are comfortable with. ti444 allows every registered player to set deposit limits in BDT across three timeframes: daily, weekly and monthly.

How deposit limits work on ti444:

• Setting a limit: Navigate to Account Settings → Responsible Gaming → Deposit Limits. Enter your preferred limit in BDT and confirm. The limit applies to all deposit methods including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank and BRAC Bank.
• Reducing a limit: Any request to reduce a deposit limit takes effect immediately. For example, if your current monthly limit is ৳10,000 and you reduce it to ৳5,000, the new limit is enforced from the moment you save the change.
• Increasing a limit: To protect players from impulsive decisions, requests to increase a deposit limit are subject to a mandatory 7-day cooling-off period. The increase will not take effect until 7 full days have elapsed from the time of the request. You may cancel an increase request during this period at no consequence.
• Removing a limit: Removing a deposit limit entirely is treated the same as an increase and is subject to the same 7-day cooling-off period.

In addition to deposit limits, ti444 also offers wager limits (per bet maximum in BDT) and loss limits (maximum net loss per day or per week). These can all be managed from the same Responsible Gaming section of your account dashboard.

ti444 recommends that all players set a monthly deposit limit that aligns with their personal entertainment budget — an amount they would be entirely comfortable losing without it affecting their household finances, daily needs or savings goals. Gambling should never be funded by money intended for rent, food, utilities, education or family obligations.

8 Support and Help Resources

If you believe that gambling is becoming a problem for you or for someone you care about, reaching out for help is the most important step you can take. ti444 strongly encourages players to seek support — both from our own team and from dedicated counselling and mental health services.

Contact ti444 directly:

• Email our player protection team at [email protected] with the subject line "Responsible Gaming Help". We will respond within 24 hours.
• Use the live chat feature in your ti444 account dashboard to speak with a support agent immediately.
• Request self-exclusion, a time-out, or a deposit limit reduction at any time — no reason is required and no questions will be asked beyond what is needed to process your request.

External support and counselling:

• National Mental Health Helpline (Bangladesh): Operated by the National Institute of Mental Health (NIMH), Dhaka. Provides counselling and crisis support for mental health concerns including problem gambling. Contact details are available on the NIMH official website.
• Kaan Pete Roi: A Bangladeshi emotional support and crisis counselling service offering confidential listening and guidance for individuals experiencing personal difficulties including addiction-related concerns.
• Gamblers Anonymous: A global peer- support fellowship for individuals who wish to stop gambling. Meetings and resources are available online and may be accessible to Bangladesh-based players via virtual attendance.
• Talk to someone you trust: Sometimes the first and most important step is simply telling a family member, a close friend, or a colleague that you are concerned about your gambling. In Bangladeshi culture, community and family bonds are strong — leaning on that support network is a sign of strength, not weakness.

ti444 will never judge, penalise or restrict a player for reaching out about responsible gaming concerns. Every request for help is handled with complete confidentiality by a dedicated member of our player protection team. Your account status, bonus eligibility and player standing are not affected by contacting us about responsible gaming.